Hexavoid Remastered
Answers to common questions, and a direct line to the developer for anything else. Replies usually arrive within a couple of days.
Email supportFrequently asked
Is the game free? Are there ads?
Yes, Hexavoid Remastered is free to download. Short ads appear between some runs, and you can choose to watch an ad to continue a run or double your credits. A one-time Remove Ads purchase turns off the ads between runs and makes every continue free.
How do I buy or restore Remove Ads?
Tap the gear icon on the home screen to open Settings, then tap Remove Ads. On a new device or after reinstalling, tap Restore Purchase in the same place, signed in with the Apple Account you bought it with.
My credits or progress disappeared. What happened?
Progress is saved on your device only. Deleting the app, or moving to a new device without a backup that includes app data, resets credits, unlocked ships, and challenges. There's no cloud sync between devices yet. A Remove Ads purchase is never lost; use Restore Purchase.
How do I unlock new ships?
Every flight earns credits, shown on the home screen. Once you have enough, tap a locked ship in the carousel or open the Hangar to unlock it. Gate combos earn credits faster, and after a run you can choose to watch an ad to double what you earned.
What do the power-ups do?
Shield gives brief invincibility, Turbo boosts your speed, Firepower lets you shoot through obstacles, and Bomb clears the screen. Fly through a power-up to use it.
How do challenge runs work?
Challenges are 24 fixed, handcrafted runs, separate from the endless mode. Clearing one unlocks the next. Open them from NEW CHALLENGES on the home screen.
The leaderboard says it can't load scores.
Make sure you're signed in under Settings → Game Center on your iPhone, then reopen the leaderboard from the home screen. If it still fails, check your connection and try again in a minute. Scores you set while offline are sent automatically later.
How do I change my ad privacy choices?
Tracking permission can be changed any time in iOS Settings → Privacy & Security → Tracking. Players in Europe, the UK, and Switzerland can also update consent in the game under Settings → Privacy Choices. See the privacy policy for details.
I found a bug or the game crashed. What should I send?
Email your device model, iOS version, and what you were doing right before it happened. A screenshot or screen recording helps a lot.